Call for explanation over issues raised in Care Quality Commission report into Partridge Care Centre, Harlow

 

I have called for an urgent explanation over issues raised in a Care Quality Commission report into the Partridge Care Centre, Harlow.
I have visited Partridge Court, and met many hardworking staff there, and a number of elderly residents. Clearly there are some good things going on.

I have also worked closely in recent months, with councillor Ann Naylor of Essex County Council, who has led her own review into standards."

Nevertheless, the new report from the Care Quality Commission raises serious concerns, especially around the unsafe use of medicines.

As the CQC inspection report from November 22 states: 'the residents of Partridge Court ‘are not protected against... the unsafe use, management, recording, safe keeping and safe administration of medicines.’

This is deeply worrying. That is why I have written directly to Rushcliffe Care, who own Partridge Court, asking for an urgent explanation, and urging them to put the necessary resources in to fix these problems.

The CQC also notes concerns about the following issues at Partridge Court:

- Treating people with respect

- Gaining people's consent, before treatment

- Giving the right kind of treatment

- Keeping a clean environment

- Levels of staffing, and staff training.

 I accept that there has been some small improvements in recent months, at Partridge Court.

But enough is enough. In the run-up to Christmas and the cold winter months, we need to see rapid improvements in care, especially on the use of medicines.